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Accessibility Statement

Last Updated: 11 February 2026

This accessibility statement applies to the Accounts by Sarah website (www.accountsbysarah.co.uk).

Accounts by Sarah is a trading name of Hawkia Ltd. We are committed to ensuring that our website is accessible to all users, including those with disabilities.

Our commitment to accessibility

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Navigate the website using a keyboard
  • Navigate the website using speech recognition software
  • Listen to the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver)
  • Zoom in up to 300% without the text spilling off the screen
  • Experience good colour contrast throughout the site

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We aim to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards wherever possible.

Our website is built using WordPress, and we have taken steps to ensure accessibility, including:

  • Using a responsive design that works on different devices and screen sizes
  • Providing alternative text for images where appropriate
  • Using clear and consistent navigation
  • Ensuring sufficient colour contrast between text and background
  • Using semantic HTML markup
  • Ensuring forms are clearly labelled

However, we know some parts of this website may not be fully accessible. We are working to identify and fix these issues.

Known limitations

We are aware of the following accessibility issues:

  • Some older PDF documents may not be fully accessible to screen reader software
  • Some third-party embedded content (such as social media feeds or maps) may not be fully accessible
  • Some images may not have adequate alternative text descriptions

We are working to address these issues as part of our ongoing commitment to accessibility.

Feedback and contact information

We welcome your feedback on the accessibility of this website. Please let us know if you encounter accessibility barriers:

Email:
Postal Address: 4th Floor Park Gate, 161-163 Preston Road, Brighton, England, BN1 6AF

We will consider your feedback and try to respond within 5 working days.

Alternative formats

If you need information on this website in a different format (such as accessible PDF, large print, easy read, audio recording, or braille), please contact us using the details above. We will consider your request and aim to respond within 10 working days.

Reporting accessibility problems

If you find any problems that are not listed on this page, or you think we are not meeting accessibility requirements, please contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

While these regulations primarily apply to public sector bodies, we are committed to meeting the same standards as a private sector organisation providing professional services.

If you are not happy with how we respond to your complaint, you may wish to contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Hawkia Ltd (trading as Accounts by Sarah) is committed to making its website accessible, in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard.

Compliance status

This website is partially compliant with WCAG 2.1 Level AA due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations:

  • Some older PDF documents may not meet accessibility standards. We are working to update these documents.
  • Some images may lack appropriate alternative text. We are reviewing and updating image descriptions.

Disproportionate burden:
We have not identified any content that would be a disproportionate burden to make accessible at this time.

Content that’s not within the scope of the accessibility regulations:

  • Third-party content embedded on our website (such as social media feeds, maps, or external plugins) may not be fully accessible. We do not have full control over this content but will work with providers where possible.

What we’re doing to improve accessibility

We are committed to continually improving the accessibility of our website. Our ongoing efforts include:

  • Regular accessibility audits and testing
  • Training for staff on accessibility best practices
  • Reviewing and updating content to meet WCAG 2.1 AA standards
  • Working with our WordPress theme and plugin developers to ensure accessibility
  • Gathering user feedback and making improvements based on that feedback

Preparation of this accessibility statement

This statement was prepared on 11 February 2026.

This website was last tested for accessibility compliance on [Insert Date]. Testing was carried out internally using automated tools and manual checks.

We will continue to review and update this statement as we make improvements to the website.

Contact us

Accounts by Sarah (Hawkia Ltd)
Email:
Registered Office: 4th Floor Park Gate, 161-163 Preston Road, Brighton, England, BN1 6AF
Company Registration Number: 13873880